The Genability rate calculations included in Sighten EverBright do not include applicable local, state, or federal taxes. This might result in the electricity rates that your customers see in Sighten EverBright being slightly lower than they on their actual utility bill. This is normal and does not reflect a miscalculation.
If you would like to match the electricity bill your customer sees exactly, including taxes, just use the full entry method of monthly electricity usage and enter each months electricity usage and total bill amount.
Please reach out to support@sighten.io if to support@goeverbright.com if you have any questions.
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