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The Epic Link determines the type of the ticket and there are multiple different epics important to configuration. Always place Epics on tickets, tickets without an epic tend to get lost. The Epics are:

• Configuration Workflow/Milestone Requests Q2 2023

• Configuration Installer Requests Q2 2023

• Configuration Incentives Requests Q2 2023

• Configuration Milestone Payment Requests Q2 2023

• Configuration Equipment Requests Q2 2023

• Configuration Product Rule Requests Q2 2023

• Configuration Partner/product Onboarding Q2 2023

• Configuration Document Requests Q2 2023

• Installer Configurations - This includes contract changes, product changes, general updates to the existing user accounts

• Installer Onboardings - The onboarding tickets

• Public Data Configurations - These tickets are for adding in the information we don't currently have offered on the platform, specifically products and equipment

• Internal - Tickets for the internal purposes of Sighten

• Benji/ Renovate

• BrightOak Configurations

• Dividend Configurations

• Mosaic Configurations

• Loanpal Configurations

• Renew Financial Configurations

• Sunlight Configurations

• SolKraft/HeartBeat

• Stable Solar Configurations

• Swell Configurations

• PACEFunding Configurations

• Green Think Energy (GTE) Configurations

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