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Background: RIC customers will receive an email from marketing informing them that the Retail Installment Contract they signed through Docusign is missing the confirmation that it is the “DocuSign Authoritative Copy.”

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An Authoritative Copy is the legally recognized, official version of a document, whether it’s in digital or physical form. It holds the same legal value as a paper document with a handwritten signature. It’s a guarantee that the document is genuine and tamper-free.

Why is confirmation of an Authoritative Copy important?

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Legal Validity: Confirms that the document is the valid contract, recognized and enforceable by law, regardless of how many other copies may exist.

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Protection from changes: Allows for additional protection from anyone tampering with the document after it’s been signed.

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Document history: Maintains a comprehensive record of who signed the document and when.

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Why is confirmation of an Authoritative Copy important?

  1. Legal Validity: Confirms that the document is the valid contract, recognized and enforceable by law, regardless of how many other copies may exist.

  2. Protection from changes: Allows for additional protection from anyone tampering with the document after it’s been signed.

  3. Document history: Maintains a comprehensive record of who signed the document and when.

  4. Certification: Includes a digital certificate that verifies the document’s authenticity.

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Please see the link below to the “Red and Yellow” spreadsheet for the initial group of customers that was emailed. Columns A and B show the first and last name and column C has the email address. Please note that the list includes both EB and BEAM contracts.

Please add your notes in column D of the spreadsheet as you receive calls, emails, or chats from homeowners.

2023-10-17 AuthCopy email red and yellow list.xlsx

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