Page Comparison

ACH

Automated Clearing House

This is the process that financial institutions use to move funds between each other.

ACW

After Call Work

AHJ

Authorities Having Jurisdiction

Authorities Having Jurisdiction (AHJ) are governmental or non-governmental entities responsible for enforcing building codes, fire codes, and other regulations in a given jurisdiction.

AM

Account Manager

EverBright Employee responsible for interaction with a particular organization

APN

Assessor's Parcel Number

AS

Account Servicing (See also Great America)

ASA

Average Speed of Answer/American Solar Advantage

AVL

Approved Vendor List

The list of manufacturers that provide the equipment that can be used in EverBright projects.

Backup Battery

BI

Business Intelligent

BPS

Bright Planet Solar

CA

Credit Application or Customer Agreement

CECU

Clean Energy Credit Union

CED

Construction Equipment Distribution (Concert/Beam)

CI

Confidential Information

CM

Channel Manager

CP

Channel Partner

CPUC(G)

California Public Utilities Commission (Guide)

Consumer protection document the proceds any California contract

Dealer Model

DEV

Development

Programming/software tasks needed to the EverBright Platform

DP

Direct Pay or Deal Processing

DWC

Digital Welcome Checklist

Checklist completed online by a client who has just signed the financial agreement for a RIC or PPA

EB

“EverBright” Residential Solar Financing Provider

EBH

EverBright Homeowner

EECU

Educational Employees Credit Union

EIAID

Energy Information Administration ID

EN

English (language)

ENB

Enerbank

EPC

ES

Spanish (language)

FAQ

Frequently Asked Questions

FNI

Financial Network Inc

Credit qualification service

GA

Great America (DO NOT USE! Refer to as Account Servicing)

GFS

Greentech Finance Solutions

GridTie Battery

GTE

Green Think Energy

HCO

Homeowner Change Orders

Contract re-sign required if the client's financial responsibility changes

HIC

Home Improvement Contract

Contract between the client and the sales and/or installation company

HO

Homeowner

HOA

Homeowners Association

Group with the responsibility/authority to permit outside residential projects

ICO

Installer Change Order

Documentation showing chenges to a project

ID

Identification

Installer Partner

IP

Integrated Partner

an IP can be graduated to a MISA Installer, whereas a Sales Org is just selling solar (not installing)

IRA

Inflation Reduction Act ( IRA-Kickers) 

ITC

Federal (IRS) Investment Tax Credit

IVR

Interactive Voice Response

A way of routing inbound phone calls

KB

Knowledge Base

Database of articles offering help

KPI

Key Performance Indicator

Leads

LOA

Letter of Agreement

M1, M2, M3

Milestone (1,2,3)

Designation for a collection of tasks to be accomplished by an installer that trigger their payments

MISA

Master Installment Contract (Contract between installer and EverBright)

MOS

Mosaic Financial Service

MPU

Main Panel Upgrade

NBT

Net Billing Structure

NCCO

No Cost Change Order

NEE

NextEra Energy

NEM

Net Energy Metering

NEM

Net Energy Metering

NINP

No Interest No Principal

Non-Backup Battery

NPE

Next Phase Energy

NTP

Notice To Proceed

OB/OTBD

Outbound

OKR

Objectives and Key Results

OOO

Out of Office

Ops

Operations

Org

Organization

PACE

Property Assessed Clean Energy Financing

One of the earliest forms of solar financing

PBI

Performance-Based Incentive

PD

Proposal Desk

PII

Personally Identifiable Information

PLCU

Point Loma Credit Union

PPA

PPA

Power Purchase Agreement

PPA

Power Purchase Agreement

PTC

Personal Tax Credits

PTO

PTO

Permission To Operate

PTO

Permission to Operate

Rep

Representative

RIC

Retail Installment Contract

Sales Org

SAP/SAP ID

NextEra Vendor ID for financial payments

SAPC HIC

Solar Home Improvement Contract

SCN

Sustainable Community Network

SDMCU

San Diego Metro Credit Union

SGIP

Self-Generation Incentive Program

SIA

Solar Installation Agreement

SLA

Service Level Agreement

SOP

Standard Operating Procedure

SREC

Solar Renewable Energy Credits

SS

Software Support

SSN

Social Security Number

SSO

Single Sign-On

STC

State Tax Credits

STE

Support Training/Testing Environment

Subcontractor

TOU

Time Of Use

When utility rates changed based on time-of-day

TPO

Third-party Ownership

UUID

Universal Unique Identifier

Vertically Integrated Installer 

VM

Voicemail

VPP

WC

Welcome Call

Questions answered verbally by a client who has just signed the financial agreement for a RIC or PPA

WO

Work Order

Workflow

Workout Partner