Acronyms, Anacronyms, Abbreviations, Solar & EverBright Terms

ABS

Asset Backed-Security

ACH

Automated Clearing House

This is the process that financial institutions use to move funds between each other.

ACW

After Call Work

AHJ

Authorities Having Jurisdiction

Authorities Having Jurisdiction (AHJ) are governmental or non-governmental entities responsible for enforcing building codes, fire codes, and other regulations in a given jurisdiction.

AM

Account Manager

EverBright Employee responsible for interaction with a particular organization

AG

Attorney General

APN

Assessor's Parcel Number

AS

Account Servicing (See also Great America)

ASA

Average Speed of Answer/American Solar Advantage

AVL

Approved Vendor List

The list of manufacturers that provide the equipment that can be used in EverBright projects.

Backup Battery

Battery with the ability to backup specific circuits in a home during a power outage.

BI

Business Intelligent

BPS

Building Plan Set

M2 Operations Task, construction plan for the solar system. Once built, referred to as an As-built in M3.

CA

Credit Application or Customer Agreement

CECU

Clean Energy Credit Union

CED

Construction Equipment Distribution (Concert/Beam)

Provider of equiptment through the EverBright Direct Pay program.

CI

Confidential Information

CM

Channel Manager

CP

Channel Partner

CPUC(G)

California Public Utilities Commission (Guide)

Consumer protection document the proceds any California contract

D&B

Dealer Model

Business model in which the EPC , or licensed contractor, hires sales organizations to focus on selling the systems.

DEV

Development

Programming/software tasks needed to the EverBright Platform

DP

Direct Pay or Deal Processing

DWC

Digital Welcome Checklist

Checklist completed online by a client who has just signed the financial agreement for a RIC or PPA

EB

“EverBright” Residential Solar Financing Provider

EBH

EverBright Homeowner

EECU

Educational Employees Credit Union

EIAID

Energy Information Administration ID

EN

English (language)

ENB

Enerbank

EPC

Engineering, Procurement, and Construction

This term is generally used to refer to the licensed contractor performing the construction of the solar system.

ES

Spanish (language)

FAQ

Frequently Asked Questions

FNI

Financial Network Inc

Credit qualification service

GA

Great America (DO NOT USE! Refer to as Account Servicing)

GFS

Greentech Finance Solutions

GridTie Battery

A grid tie battery system allows the excess electricity generated by the solar panels to be stored in batteries or fed back into the grid. Powershift is not a grid-tied battery. It does not allow for backup power but is installed at a lower cost.

GTE

Green Think Energy

HCO

Homeowner Change Orders

Contract re-sign required if the client's financial responsibility changes

HIC

Home Improvement Contract

Contract between the client and the sales and/or installation company

HO

Homeowner

HOA

Homeowners Association

Group with the responsibility/authority to permit outside residential projects

ICO

Installer Change Order

Documentation showing changes to a project in EverBright platform

ID

Identification

Installer Partner

Installers who have applied and been approved to sell EverBright products.

IP

Integrated Partner

Installer who is not a direct EverBright partner but sells EverBright products under an approved EverBright partner. An IP can be graduated to a MISA Installer, whereas a Sales Org is just selling solar (not installing).

IRA

Inflation Reduction Act ( IRA-Kickers) 

ITC

Federal (IRS) Investment Tax Credit

IVR

Interactive Voice Response

A way of routing inbound phone calls

KB

Knowledge Base

Database of articles offering help

KPI

Key Performance Indicator

Leads

Leads are installers or solar sales orgs who are interested in selling EverBright products.

LOA

Letter of Agreement

M1, M2, M3

Milestone (1,2,3)

Designation for a collection of tasks to be accomplished by an installer that trigger their payments

MISA

Master Installment Service Agreement (Contract between installer and EverBright)

MOS

Mosaic Financial Service

MSP

Managed Service Provider

Offshore review team

MPU

Main Panel Upgrade

NBT

Net Billing Structure

NCCO

No Cost Change Order

NEE

NextEra Energy

NEM

Net Energy Metering

NEM 3.0

Net Energy Metering

Net Energy Metering 3.0 (NEM 3.0) is a policy framework that governs how solar energy system owners are credited for the excess electricity they generate and send back to the grid. It typically involves a billing arrangement where solar energy system owners receive credits on their electricity bills for the excess electricity they export to the grid, which can offset the electricity they consume from the grid when their solar panels are not producing enough power. NEM 3.0 often includes updated rules and rates compared to earlier versions, reflecting changes in technology and policy goals. Went into effect in CA in 2023.

NINP

No Interest No Principal

Non-Backup Battery

A non-backup battery is not designed to provide backup power in the event of a power outage. Instead, it is typically used to store energy for specific applications, such as in off-grid solar power systems or for load shifting in grid-tied systems. These batteries are not connected to critical loads and are not intended to provide power during outages. This is the battery type in Powershift products.

NPE

Next Phase Energy

NTP

Notice To Proceed

Official written notice from the client or project owner to the contractor, indicating that the contractor can begin work on the project. The notice to proceed typically includes important information such as the start date of the project, the project schedule, and any other specific instructions or conditions that the contractor must follow. Once the contractor receives the notice to proceed, they are authorized to start work on the project according to the terms and conditions of the contract. Some installer partners refer to M1 approval as NTP.

OB/OTBD

Outbound

OKR

Objectives and Key Results

OOO

Out of Office

Ops

Operations

Org

Organization

PACE

Property Assessed Clean Energy Financing

One of the earliest forms of solar financing

PBI

Performance-Based Incentive

PD

Proposal Desk

PII

Personally Identifiable Information

PLCU

Point Loma Credit Union

PPA

Power Purchase Agreement

PTC

Personal Tax Credits

PTO

Permission to Operate

Rep

Representative

RIC

Retail Installment Contract

Sales Org

In a dealer model, a licenced installer or EPC hires sales orgs to sell solar systems to homeowners. Sales orgs do not have a MISA with EverBright nor are they paid by EverBright. They have contracts with the installer they work for.

SAP/SAP ID

NextEra Vendor ID for financial payments

SAPC HIC

Solar Home Improvement Contract

SCN

Sustainable Community Network

SDG&E

San Diego Gas and Electric

major utility in southern CA, subject to NEM 3.0

SGIP

Self-Generation Incentive Program

SIA

Solar Installation Agreement

SLA

Service Level Agreement

SOP

Standard Operating Procedure

SREC

Solar Renewable Energy Credits

SS

Software Support

SSN

Social Security Number

SPR

System Photo Review

SSO

Single Sign-On

STC

State Tax Credits

STE

Support Training/Testing Environment

Subcontractor

TOU

Time Of Use

When utility rates changed based on time-of-day

TPO

Third-party Ownership

UUID

Universal Unique Identifier

Vertically Integrated Installer 

Installer who does not use sales orgs outside of their organization to sell systems to homeowners.

VM

Voicemail

VPP

Virtual Power Plant

WC

Welcome Call

Questions answered verbally by a client who has just signed the financial agreement for a RIC or PPA

WO

Work Order

Workflow

Sequence of steps or tasks that are necessary to complete a process of getting a project through the EverBright milestones to reach PTO.

Workout Partner

Installer requested by EverBright to complete projects begun by another installer. This generally occurs when the installer who initiated the jobs goes out of business or out of compliance with EverBright MISA.