Term | Definition | Meaning | |
|---|---|---|---|
ACH | Automated Clearing House | This is the process that financial institutions use to move funds between each other. | |
ACW | After Call Work | ||
AHJ | Authorities Having Jurisdiction | Authorities Having Jurisdiction (AHJ) are governmental or non-governmental entities responsible for enforcing building codes, fire codes, and other regulations in a given jurisdiction. | |
AM | Account Manager | EverBright Employee responsible for interaction with a particular organization | |
APN | Assessor's Parcel Number | ||
AS | Account Servicing (See also Great America) | ||
ASA | Average Speed of Answer/American Solar Advantage | ||
AVL | Approved Vendor List | The list of manufacturers that provide the equipment that can be used in EverBright projects. | |
Backup Battery | |||
BI | Business Intelligent | ||
BPS | Bright Planet Solar | ||
CA | Credit Application or Customer Agreement | ||
CECU | Clean Energy Credit Union | ||
CED | Construction Equipment Distribution (Concert/Beam) | ||
CI | Confidential Information | ||
CM | Channel Manager | ||
CP | Channel Partner | ||
CPUC(G) | California Public Utilities Commission (Guide) | Consumer protection document the proceds any California contract | |
Dealer Model | |||
DEV | Development | Programming/software tasks needed to the EverBright Platform | |
DP | Direct Pay or Deal Processing | ||
DWC | Digital Welcome Checklist | Checklist completed online by a client who has just signed the financial agreement for a RIC or PPA | |
EB | “EverBright” Residential Solar Financing Provider | ||
EBH | EverBright Homeowner | ||
EECU | Educational Employees Credit Union | ||
EIAID | Energy Information Administration ID | ||
EN | English (language) | ||
ENB | Enerbank | ||
EPC | |||
ES | Spanish (language) | ||
FAQ | Frequently Asked Questions | ||
FNI | Financial Network Inc | Credit qualification service | |
GA | Great America (DO NOT USE! Refer to as Account Servicing) | ||
GFS | Greentech Finance Solutions | ||
GridTie Battery | |||
GTE | Green Think Energy | ||
HCO | Homeowner Change Orders | Contract re-sign required if the client's financial responsibility changes | |
HIC | Home Improvement Contract | Contract between the client and the sales and/or installation company | |
HO | Homeowner | ||
HOA | Homeowners Association | Group with the responsibility/authority to permit outside residential projects | |
ICO | Installer Change Order | Documentation showing chenges to a project | |
ID | Identification | ||
Installer Partner | |||
IP | Integrated Partner | an IP can be graduated to a MISA Installer, whereas a Sales Org is just selling solar (not installing) | |
IRA | Inflation Reduction Act ( IRA-Kickers) | ||
ITC | Federal (IRS) Investment Tax Credit | ||
IVR | Interactive Voice Response | A way of routing inbound phone calls | |
KB | Knowledge Base | Database of articles offering help | |
KPI | Key Performance Indicator | ||
Leads | |||
LOA | Letter of Agreement | ||
M1, M2, M3 | Milestone (1,2,3) | Designation for a collection of tasks to be accomplished by an installer that trigger their payments | |
MISA | Master Installment Contract (Contract between installer and EverBright) | ||
MOS | Mosaic Financial Service | ||
MPU | Main Panel Upgrade | ||
NBT | Net Billing Structure | ||
NCCO | No Cost Change Order | ||
NEE | NextEra Energy | ||
NEM | Net Energy Metering | ||
NEM | Net Energy Metering | ||
NINP | No Interest No Principal | ||
Non-Backup Battery | |||
NPE | Next Phase Energy | ||
NTP | Notice To Proceed | ||
OB/OTBD | Outbound | ||
OKR | Objectives and Key Results | ||
OOO | Out of Office | ||
Ops | Operations | ||
Org | Organization | ||
PACE | Property Assessed Clean Energy Financing | One of the earliest forms of solar financing | |
PBI | Performance-Based Incentive | ||
PD | Proposal Desk | ||
PII | Personally Identifiable Information | ||
PLCU | Point Loma Credit Union | ||
PPA | PPA | Power Purchase Agreement | |
PPA | Power Purchase Agreement | ||
PTC | Personal Tax Credits | ||
PTO | |||
PTO | Permission To Operate | ||
PTO | Permission to Operate | ||
Rep | Representative | ||
RIC | Retail Installment Contract | ||
Sales Org | |||
SAP/SAP ID | NextEra Vendor ID for financial payments | ||
SAPC HIC | Solar Home Improvement Contract | ||
SCN | Sustainable Community Network | ||
SDMCU | San Diego Metro Credit Union | ||
SGIP | Self-Generation Incentive Program | ||
SIA | Solar Installation Agreement | ||
SLA | Service Level Agreement | ||
SOP | Standard Operating Procedure | ||
SREC | Solar Renewable Energy Credits | ||
SS | Software Support | ||
SSN | Social Security Number | ||
SSO | Single Sign-On | ||
STC | State Tax Credits | ||
STE | Support Training/Testing Environment | ||
Subcontractor | |||
TOU | Time Of Use | When utility rates changed based on time-of-day | |
TPO | Third-party Ownership | ||
UUID | Universal Unique Identifier | ||
Vertically Integrated Installer | |||
VM | Voicemail | ||
VPP | |||
WC | Welcome Call | Questions answered verbally by a client who has just signed the financial agreement for a RIC or PPA | |
WO | Work Order | ||
Workflow | |||
Workout Partner | |||
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