Term | Definition | Meaning |
|---|---|---|
ACH | Automated Clearing House | This is the process that financial institutions use to move funds between each other. |
ACW | After Call Work | |
AHJ | Authorities Having Jurisdiction | Authorities Having Jurisdiction (AHJ) are governmental or non-governmental entities responsible for enforcing building codes, fire codes, and other regulations in a given jurisdiction. |
AM | Account Manager | EverBright Employee responsible for interaction with a particular organization |
AG | Attorney General | |
APN | Assessor's Parcel Number | |
AS | Account Servicing (See also Great America) | |
ASA | Average Speed of Answer/American Solar Advantage | |
AVL | Approved Vendor List | The list of manufacturers that provide the equipment that can be used in EverBright projects. |
Backup Battery | ||
BI | Business Intelligent | |
BPSBright Planet Solar | Building Plan Set | M2 Operations Task, construction plan for the solar system. Once build, referred to as an As-built in M3. |
CA | Credit Application or Customer Agreement | |
CECU | Clean Energy Credit Union | |
CED | Construction Equipment Distribution (Concert/Beam) | Provider of equiptment through the EverBright Direct Pay program.l |
CI | Confidential Information | |
CM | Channel Manager | |
CP | Channel Partner | |
CPUC(G) | California Public Utilities Commission (Guide) | Consumer protection document the proceds any California contract |
Dealer Model | Business model in which the EPC , or licensed contractor, hires sales organizations to focus on selling the systems. | |
DEV | Development | Programming/software tasks needed to the EverBright Platform |
DP | Direct Pay or Deal Processing | |
DWC | Digital Welcome Checklist | Checklist completed online by a client who has just signed the financial agreement for a RIC or PPA |
EB | “EverBright” Residential Solar Financing Provider | |
EBH | EverBright Homeowner | |
EECU | Educational Employees Credit Union | |
EIAID | Energy Information Administration ID | |
EN | English (language) | |
ENB | Enerbank | |
EPC | Engineering, Procurement, and Construction | This term is generally used to refer to the licensed contractor performing the construction of the solar system. |
ES | Spanish (language) | |
FAQ | Frequently Asked Questions | |
FNI | Financial Network Inc | Credit qualification service |
GA | Great America (DO NOT USE! Refer to as Account Servicing) | |
GFS | Greentech Finance Solutions | |
GridTie Battery | ||
GTE | Green Think Energy | |
HCO | Homeowner Change Orders | Contract re-sign required if the client's financial responsibility changes |
HIC | Home Improvement Contract | Contract between the client and the sales and/or installation company |
HO | Homeowner | |
HOA | Homeowners Association | Group with the responsibility/authority to permit outside residential projects |
ICO | Installer Change Order | Documentation showing chenges to a project |
ID | Identification | |
Installer Partner | ||
IP | Integrated Partner | an IP can be graduated to a MISA Installer, whereas a Sales Org is just selling solar (not installing) |
IRA | Inflation Reduction Act ( IRA-Kickers) | |
ITC | Federal (IRS) Investment Tax Credit | |
IVR | Interactive Voice Response | A way of routing inbound phone calls |
KB | Knowledge Base | Database of articles offering help |
KPI | Key Performance Indicator | |
Leads | ||
LOA | Letter of Agreement | |
M1, M2, M3 | Milestone (1,2,3) | Designation for a collection of tasks to be accomplished by an installer that trigger their payments |
MISA | Master Installment Contract (Contract between installer and EverBright) | |
MOS | Mosaic Financial Service | |
MSP | Managed Service Provider | Offshore review team |
MPU | Main Panel Upgrade | |
NBT | Net Billing Structure | |
NCCO | No Cost Change Order | |
NEE | NextEra Energy | |
NEM | Net Energy Metering | |
NEM | Net Energy Metering | |
NINP | No Interest No Principal | |
Non-Backup Battery | ||
NPE | Next Phase Energy | |
NTP | Notice To Proceed | |
OB/OTBD | Outbound | |
OKR | Objectives and Key Results | |
OOO | Out of Office | |
Ops | Operations | |
Org | Organization | |
PACE | Property Assessed Clean Energy Financing | One of the earliest forms of solar financing |
PBI | Performance-Based Incentive | |
PD | Proposal Desk | |
PII | Personally Identifiable Information | |
PLCU | Point Loma Credit Union | |
PPA | Power Purchase Agreement | |
PPA | Power Purchase Agreement | |
PTC | Personal Tax Credits | |
PTO | ||
PTO | Permission To Operate | |
PTO | Permission to Operate | |
Rep | Representative | |
RIC | Retail Installment Contract | |
Sales Org | ||
SAP/SAP ID | NextEra Vendor ID for financial payments | |
SAPC HIC | Solar Home Improvement Contract | |
SCN | Sustainable Community Network | |
SDMCU | San Diego Metro Credit Union | |
SGIP | Self-Generation Incentive Program | |
SIA | Solar Installation Agreement | |
SLA | Service Level Agreement | |
SOP | Standard Operating Procedure | |
SREC | Solar Renewable Energy Credits | |
SS | Software Support | |
SSN | Social Security Number | |
SPR | System Photo Review | |
SSO | Single Sign-On | |
STC | State Tax Credits | |
STE | Support Training/Testing Environment | |
Subcontractor | ||
TOU | Time Of Use | When utility rates changed based on time-of-day |
TPO | Third-party Ownership | |
UUID | Universal Unique Identifier | |
Vertically Integrated Installer | ||
VM | Voicemail | |
VPP | ||
WC | Welcome Call | Questions answered verbally by a client who has just signed the financial agreement for a RIC or PPA |
WO | Work Order | |
Workflow | ||
Workout Partner | ||
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