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Rafael Gonzalez

Rafael Gonzalez

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Comment: Reverted from v. 19
Organizations that fallall undernder eitheeither of th of the following following critriterria will ba will be grgrantedted API aaccess and shoand should bld be givengiven thehe cannanned InInitial Response:
Organizations that ial Response:

Thankank youyou for reachr reaching ouout! W! We havhave passassed th this os on to to our sales team aur sales team andd theyy wwill folll follow upow up shortly. Currhortly. Currently, we tly, we are suppe supporting APrting APHi,I inintegrationgration rrequests fs for approved EverBrapproved EverBrightght ppartrtners.

We apoloapologizeize forfor anyy inconvenience.

BestTHi,ers. Regards,

Weinconvenience.

Bestegs,

  • Any clieclientt that at is approvapproved d too seell Ev EverBrightBright FinancingFinancing ProducroductssAn
  • Organizanizationss on this on this sheetet, sinnce te they ey are alrready working widy working with us on an API Integn API Integration
  • Or, onation

Afterr the initinitiaal rreply,ply, re-a-assign thgn the ticket tticket to John John KilKilfoiil

Aft

We no longerer grangrant API API acaccess for any anysh organganizzatiotionss thatthat arare nonot approv approvedd EverBEverBriightht partnerpartners.. IIn this cascase, pl, pleaase::We no

...

  • ex

...

fall under either of the following criteria will be granted API access and should be given the canned Initial Response:

Hi,

Thank you for reaching out! We have passed this on to our sales team and they will follow up shortly. Currently, we are supporting API integration requests for approved EverBright partners.

We apologize for any inconvenience.

Best Regards,


  • Any client that is approved to sell EverBright Financing Products
  • Organizations on this sheet, since they are already working with us on an API Integration

After the initial reply, re-assign the ticket to John Kilfoil


We no longer grant API access for any organizations that are not approved EverBright partners. In this case, please:

  • Post in the #everbright-sales slack channel and then notify Davies Gallagher (Manager Sales) via email (davies.gallagher@goeverbright.com). Be sure to provide Contact Info and State that the client is located in
    • example Slack post: "Hi team, Madt: "e Up SUp Solarar Company LLCCompany LLC iis r requestiquesting APIg API access buaccess but theyy aare e notot apprapprovedved for EvEverBrrBrighht.. II have ememaililed DavDaviees asas discdiscussed"Madsed"Hi team, exampmple email: Made Up Solar Company LLC is requesting API access but they are not approved for EverBright. I have emailed Davies as discussed"
    • example email: "Hi Davies, Davies, Made Up SSolarar Compaompany LLCLLC is is requequesting API accaccess buss but ththey ary are nnott approved for Solar Company LLC is requesting API access but they are not approved for EverBright. . CCan you pl you pleaase rereach out to ch out to john@emaihn@email.c.comm ? Theyy aaree loclocatedted in CA""HiMade Uj ? ThCA"
    In th the t tickket,, ssenndResolutio
    • Can you please reach out to john@email.com ? They are located in CA"
  • In the ticket, send the response below and thlow and then cloclose as as ffollows:owsclose as follows:
    • Resolution: D: Declinclined
    • Platfformrm AArea: Accou: Accountt ManagemenManagement
    • Resolusolution Typon Type:: AccounAccount ManagemeManagement
    • Pla
    • Rt
    I
    • Declined
    • Platform Area: Account Management
    • Resolution Type: Account Management