API Access Requests

If you receive an API Access Request you must proceed with the following steps depending on the applicable scenario:

If the Requestor is an Org Admin and THEY ARE already on this sheet Installer - API Integration Tracker.xlsx :

Tag Ruel.Balicas, Charles Bazile, Nathan Dubbs, Eric Suarez (So they will be responsible for following the process for /wiki/spaces/CX/pages/2954035234)

If the Org is NOT on this Sheet Installer - API Integration Tracker.xlsx :

It means that this is a new integration & CS should hold a kick-off so the following canned response should be sent to the Org

Hi,

Thank you for reaching out! We have passed this on to our sales team and they will follow up shortly. Currently, we are supporting API integration requests for approved EverBright partners.

We apologize for any inconvenience.

Best Regards

Once the canned response has been sent you will need to re-assign the ticket to John Kilfoil

Installer Knowledge Base

API Access Requests

Analytics

If the Requestor is an Org Admin and THEY ARE already on this sheet Installer - API Integration Tracker.xlsx :

If the Org is NOT on this Sheet Installer - API Integration Tracker.xlsx :

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