Background: As of 10/17/2024 Better Earth and its affiliates are no longer able to quote on the platform, so this article is intended yo to clarify how to handle inquiries related to Better Earth
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Note |
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If Sales Representative is contacting us from Better Earth:
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Warning |
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If Homeowner is Contacting us for Better Earth:
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Refer the Homeowner back to Better Earth
Reassure the homeowner with the following statement:
“We are working closely with Better Earth to progress your job as quickly as possible”
If a Homeowner is complaining about Damages or Fraud:
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