Background: A customer contacts Support and indicates that a mechanical lien has been placed on their home.
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IF Homeowner Customer is contacting due to a LGCY Mechanic Lien (Click Here) |
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If an agent is notified by a customer that a lien has been placed on their home, the agent should reply: “Thank you for contacting Everbright support regarding the lien that has been placed on your home. As you may know, [Org] provided the equipment contemplated by your agreement with [Org]. EverBright is no longer working with [Org]. As we no longer work with [Org], we are unable to assist in the removal of the lien. Please contact [Org] directly to understand your unique circumstances. Thank you, (Agent name)” |
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LGCY Mechanic Liens
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As of January 15, 2025, LGCY has 371 jobs in Illinois that received Mechanics liens from CED due to falling behind on their payments. We are working with them to figure out next steps regarding paying CED and getting the liens removed. |
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