Background: A customer contacts Support and indicates that a mechanical lien has been placed on their home

IF Customer is contacting due to a LGCY Mechanic Lien (Click Here)

IF an INSTALLER contacts you regarding a Lien placed on them, RATHER than on the Homeowner then (Click Here)

Regular Mechanic Lien:

A mechanics Lien is placed on a customer’s home because the work has not been completed at all or was not completed correctly	Refer the customer to their contract to contact their organization If the following criteria is met: If the Suborg/Sales Rep contacts Everbright regarding liens If they are threatening to place a Lien Or If they state they have not been paid

Installer Knowledge Base