Great news! It’s now possible to You can send notifications directly to homeowners through via email or text messages on Sightenin EverBright. In this article, you will learn where to find this new feature and how it works. This feature is included with the our Pro and Premium level subscriptions, and can be added for a small fee to Basic accounts. Should you be interested in turning this feature on for your organization, please reach out to support@sighten.io and to support@goeverbright.com and we’ll be more than happy to help.
Where can I find the Homeowner Notification Settings
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in EverBright?
You’ll find this if you go to Settings (the gear icon on the top-right section of your screen), then choose Operations Phase on the left panel.
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Note: Only users with an Organization Admin status will be able to see and edit Homeowner Notification Settings. If you don’t see this feature, please make sure that it’s activated, and that you’re logged in on the right account. Should you need more help, feel free to reach out to our support team at support@sightensupport@goeverbright.iocom anytime.
How does it work?
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You can now choose a specific task that you want to set up a notification for:
Note: To understand milestones and tasks better, here’s a helpful article on /wiki/spaces/SS/pages/1256699
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Assuming we chose HOA Verification, you’ll then have to option to view all products with workflows that use this task. It would like this:
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Then, a sample text message will be:
Great news from Sighten EverBright Solar, Storage, EE Demo, you are one step closer to completing your project installation! HOA Verification is updated to Approved!
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Hi Homeowner First and Last Name,
Great news, you are one step closer to completing your project installation! HOA Verification has been updated to status Approved.
Custome Custom Note
Got questions? Reach out to Operations Phase Assignee First and Last Name (Operations Phase Assignee Email) at Sighten EverBright Solar, Storage, EE Demo.