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Rafael Gonzalez

Rafael Gonzalez

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Background: A customer contacts Support and indicates that a mechanical lien has been placed on their home

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IF Customer is contacting due to aLGCY Mechanic Lien(Click Here)

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IF an INSTALLER contacts you regarding a Lien placed on them, RATHER than on the Homeowner then (Click Here)

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Table of Content:

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Regular Mechanic Lien:

  • A mechanics Lien is placed on a customer’s home because the work has not been completed at all or was not completed correctly

Info

Refer the customer to their contract to contact their organization If the following criteria is met:

  • If the Suborg/Sales Rep contacts Everbright regarding liens

  • If they are threatening to place a Lien

  • Or If they state they have not been paid

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If the Homeowner contacts Everbright stating that they received a preliminary Lien Notice, please refer the homeowner to the CSLB Website (https://www.cslb.ca.gov/consumers/legal_issues_for_consumers/mechanics_lien/How_To_Prevent_A_Mechanics_Lien.aspx#:~:text=The%20simplest%20way%20to%20prevent,contract%20and%20the%20Preliminary%20Notices)

  • Also; Provide the Homeowner with a copy of the CSLB Homeowner’s Guide to preventing Mechanics Liens (

    View file
    nameCSLB Homeowner's Guide To Preventing Mechanics Liens.pdf
    )

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