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This update is expected to start by January 23, 2025, with the first round of updates likely to be completed by end of day. Agents may start seeing changes earlier, but please be aware that the full update may take until January 26, 2025, to be fully implemented
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When the Missing status Authoritative Copy is presentmissing, a banner will appear on the contract record in Salesforce. This banner serves as a reminder that the Authoritative Copy acknowledgment is still needed from the homeowner.
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| Info |
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Once the update goes live on January 22, 2025, Salesforce will automatically begin displaying the new banner where necessary. |
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