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What are medical baselines?

Medical Baseline Allowance is an assistance program for residential customers who depend on power for certain medical and independent living needs. If a customer has a medical baseline allowance, they receive allotments of energy provided at the most affordable rate.

Where are medical baselines available?

Medical baselines are available in the following California utilities:

  • Pacific Gas & Electric, PG&E

  • San Diego Gas & Electric, SDGE

  • Southern California Edison, SCE

How do I add a medical baseline to a job?

  • Create the job as usual from the Address Phase

  • When you get to the Usage Phase, select the Utility and the Rates that apply to the customer

  • If the homeowner is a customer of PG&E, SDGE, or SCE, you will see “Is the Customer Eligible for Medical Baselines?” underneath the historical usage section.

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