What are medical baselines?
Medical Baseline Allowance is an assistance program for residential customers who depend on power for certain medical and independent living needs. If a customer has a medical baseline allowance, they receive allotments of energy provided at the most affordable rate.
Where are medical baselines available?
Medical baselines are available in the following California utilities:
Pacific Gas & Electric, PG&E
San Diego Gas & Electric, SDGE
Southern California Edison, SCE
How do I add a medical baseline to a job?
Create the job as usual from the Address Phase
When you get to the Usage Phase, select the Utility and the Rates that apply to the customer
If the homeowner is a customer of PG&E, SDGE, or SCE, you will see “Is the Customer Eligible for Medical Baselines?” underneath the historical usage section.
Toggle this section “on”
Then enter the number of blocks attributed to the homeowner for medical devices (1, 2, 3, etc).
Within a block, a customer receives 16.438 kwh per day of electricity at the most affordable rate.
Select Apply changes to apply this to the customer’s usage.