Title: Transferring a Call in CXone  
Owner: Deanna Collia
Creator: Deanna Collia May 10, 2023
Last Changed by: Rafael Gonzalez Jan 24, 2025
Tiny Link: (useful for email) https://goeverbright.atlassian.net/wiki/x/EIDdpQ
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Installer Knowledge Base (9)
    Page: Chat in CXone
    Page: Deactivated systems due to non-payment
    Page: Digital Welcome Checklist - beta launch
    Page: How and when to transfer calls to Account Servicing
    Page: How to Handle a Digital Welcome Checklist
    Page: How to Handle a Digital Welcome Checklist (Archive)
    Page: Spanish Speaking Homeowner Support SOP
    Page: Support Agent Training Resources
    Page: Transferring calls to Account Servicing
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