Title: Downloading Welcome Call audio files in CXone  
Owner: Deanna Collia
Creator: Deanna Collia May 11, 2023
Last Changed by: Rafael Gonzalez Jan 24, 2025
Tiny Link: (useful for email) https://goeverbright.atlassian.net/wiki/x/OgDipQ
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Installer Knowledge Base (6)
    Page: Digital Welcome Checklist - beta launch
    Page: How to Handle a Traditional Welcome Call
    Page: How to Handle a Traditional Welcome Call - Archive
    Page: How to Handle a Traditional Welcome Call.
    Page: Support Agent Training Resources
    Page: Welcome Call SOP - OLD PROCESS (will be archived)
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