Page Information

Title:	Dispositions and Notes
Owner:	Deanna Collia
Creator:	Deanna Collia	May 18, 2023
Last Changed by:	Rafael Gonzalez	Jan 24, 2025
Tiny Link: (useful for email)	https://goeverbright.atlassian.net/wiki/x/KgAppg
Export As:	Word · PDF

Incoming Links

Installer Knowledge Base (5)
Page: Chat in CXone
Page: Elevating a Call or Chat to the back-office email team
Page: Email in CXone
Page: Making an Outbound Call in CXone
Page: Transferring a Call in CXone

Labels

Global Labels (3)

dispositions
notes
cxone

Recent Changes

Time	Editor
Jan 24, 2025 20:54	Rafael Gonzalez	View Changes
Jun 21, 2024 20:39	Deanna Collia	View Changes
May 09, 2024 20:20	Stephanie Kussrath	View Changes
May 09, 2024 20:18	Stephanie Kussrath	View Changes
Mar 26, 2024 12:28	Rafael Gonzalez

View Version History

Outgoing Links

Installer Knowledge Base (2) Page: Relating an interaction to an account or case in Salesforce
Page: DFO Disposition Dictionary