Disable a Customer’s DocuSign
If the green checkmark is visible on a customer’s DocuSign tile, then the customer has their own DocuSign account active. The steps below are needed to revert back to Sighten’s DocuSign. Follow this link if you are looking to integrate a customer’s DocuSign: How do I integrate my DocuSign account with Sighten?
Log into the customer’s account on Engine
Click on Integration Settings
Click on the DocuSign tile
Click the Deactivate button