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Background: A recent marketing email from EverBright was sent to homeowners who are also GEXA Energy customers, encouraging them to enroll in the GEXA Energy’s Battery Benefits Product. So this article is here to help guide you if you receive any questions or feedback from homeowners about this

Support Agents should not be providing In Depth details about Gexa Energy’s Product

Ensure Homeowners are reassured and directed to Gexa Energy for accurate Information

Reference of the Email sent by EverBright:

 CLICK HERE

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Purpose of the Product:

  • Gexa Energy is offering a program to help homeowners get more out of their solar and battery system

  • By joining, customers earn money for letting GEXA manage their battery during peak energy demand, and they also get other enefits like backup power during storms

Benefits of the GEXA Energy Battery Benefits Product:

  • Earn 1:1 Energy credit for any excess energy exported to the grid. Receive a $50 Monthly bill credit when allowing gexa to remotely manage your battery

If your solar system produces extra energy that you dont use, GEXA will give you credit for every unit of energy you send to the grid, This credit can help reduce your energy bill. On top of that; if you let GEXA manage your battery, they will pay you $50 each month, for example, if your energy bill is $100, the $50 credit would cut it in half

  • Batteries are fully chaged in advance of anticipated inclement weather

Before a storm or bad weather, gexa makes sure your battery is fully charged so you have power in case of an outage. For example, f there is a hurricane warning, your battery will be ready to provide energy when you need it most

  • Monitor Battery performance via the GEXA app, override events, and batteries are never discharged below 20%

  • You can use Gexa’s app to see how much energy your battery has stored and how its being used

  • You stay in control; you can stop gexa from using your battery at any time through the app

  • Gexa will always leave at least 20% energy in your battery, so you never run out completely

    • For example: If your battery is at 100%, Gexa will only use 80%, Keeping the rest for you

Frequently Asked Questions (FAQs)

What does this program really do for me?

“This program helps you save money by paying you for the energy your solar system generates. Gexa manages your battery to support the energy grid, and in return, you get $50 off your bill each month. You also get peace of mind knowing your battery will always be ready before storms and that you stay in control through their app”

Who should I contact for enrollment or further assistance?

“You should contact GEXA Energy directly for enrolment and detailed information about the product”

Can Everbright enroll customers in the program?

“No, Enrollment is managed entirely by Gexa Energy”

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