Background:
Once installation is complete and PTO received, RIC (EverBright EverOwn and EverOwn Plus) customers can monitor the system production by setting up system monitoring through their inverter manufacturer’s website. This feature is optional for RIC customers.
After the solar system installation is complete the installer has to set up the homeowner’s system for monitoring.
If an installer reaches out and indicates that they made the request, but are awaiting approval, tag David Ellis in an internal comment to facilitate this.
For Enlighten Access (Enphase)
https://www4.enphase.com/en-in/homeowners/welcome/monitoring
The installer will register the system with Enphase using the homeowner’s email address. There are no additional steps the homeowner needs to take to activate Enlighten monitoring for your system, and the software is free for system owners.
After the installer receives permission to operate your solar system (PTO), and the system is powered on and has operated successfully for 24 hours, the homeowner will be sent their Enlighten login credentials.
The username is the email address on the contract. The homeowner will be sent a temporary password that will need to be reset when first logging on.
For SolarEdge Access:
https://www.solaredge.com/sites/default/files/solaredge-monitoring-portal-user-guide.pdf
To use the SolarEdge monitoring platform, the system installer will create and register the system and then add the homeowner as the system owner.
Once the installer initiates the registration, the homeowner will receive an invitation e-mail with a link to a form to fill in.