Title: When and How to escalate Installer Complaints  
Owner: Herve.Woods
Creator: Herve.Woods Jul 06, 2022
Last Changed by: Cassandra Mercado Dec 30, 2024
Tiny Link: (useful for email) https://goeverbright.atlassian.net/wiki/x/AwDzlg
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Installer Knowledge Base (10)
    Page: Customer System Maintenance/Monitoring/Access Troubleshooting
    Page: How to handle Concert/Beam Customers
    Page: How to Handle Contract Cancellation Requests
    Page: How to Handle Negative Public/Social Media Reviews
    Page: How to Handle Social Media Complaints
    Page: How to Handle: Homeowner Wants to Cancel their Contract (Archive)
    Page: Jessie's Homeowner Ticket Training Videos
    Page: Support / Account Manager Escalation Process
    Page: Support Agent Training Resources
    Page: When and How to Escalate Complaints and Sensitive Concerns
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