Navigating the Enphase Monitoring Portal

Logging In

1. Navigate to the Enphase Portal

2. Login to the app

   1. For login credentials, please see https://goeverbright.atlassian.net/wiki/x/BQB72w

Searching

Searching within Engine is not the most straight forward as it doesn’t allow you to search a variety of data.

1. Using the Monitoring Site ID - this is the best way to find the system

   1. If the installer provided this, it can be found in Engine under M3 > Monitoring Specification

   2. Copy this URL into your address bar, and add the Site ID to end to go directly to the customer’s site in Enphase:  https://enlighten.enphaseenergy.com/systems/

      Open

      

2. You can search for the site by using the search function on the Systems tab. Always reset the search before you begin a new one.

   1. Select the magnifying glass next to Street Address, and put in a portion of the customer’s address. Less is more, as too much information may cause a mismatch (like West vs W) that will have no results.

      1. You can search using multiple criteria. Try using the customers House Number, and then using the magnifying glass next to City to specify the city you are searching within.

Open

Basic Navigation

Your top bar will have the following options based on your user access: 

1. View: Shows the physical layout of the installed equipment.

2. Graph: Offers a comprehensive view of site performance and health, visualizing production and consumption data, along with an overview of on-site equipment, open alerts, and general information.

3. Live Status: Shows live system performance.

View (Layout)

There are 2 main sections on this tab.

The layout breaks down production based on individual panels.

Graph

Navigating to the graph tab, you be met with a line graph of the customer’s power produced, used, and discharged.  

This colored line shows what the panels on the customer’s home produced. A microinverter is in each Enphase solar panel. This shows the power combined throughout all panels or microinverters. 

This colored line shows how much the customer used. Note how there is overlap in the battery discharging and the usage line. When these occur at the same time it means that the customer is using power from their battery.  

This filled in are represents when the battery is charging. It charges when the solar irradiance or solar power is highest, which is why you often see this area and the power produced peaking at the same time.  

This is when the battery is dispatching or allowing the energy in the battery to be used. This is dependent on the customers’ battery profile and if they are in a VPP or not. It is important to confirm that they are discharging at the correct time.  

Change Views

You can change views to show what the system was doing the previous year by selecting an updated view view option. If would you like to do so, check the box “time comparison”:

Live Status

Live status looks at how the system is currently performing. It is best to select the “All Phases” view to see what the entire home is doing. It also provides insight into what the battery’s profile is.

Battery Profiles

• Self-Consumption: Maximizes your use of your own solar power while reducing your dependence on electricity from the utility grid.

  • When the sun is shining, the solar panels power your home first and then charge the batteries. If excess solar energy is available, it is exported to the utility grid.

  • When it is cloudy or the sun is down, your home is powered by your batteries. When your home needs more power than your solar panels and batteries can provide, energy is imported from the utility grid.

• Savings: Minimizes your electricity bills by reducing consumption from the utility grid during peak hours when energy rates are highest.

  • During peak hours, your home is powered by the energy stored in the batteries first, then by the solar panels, and then by the utility grid, in this order. Solar energy your home does not use is exported to the utility grid.

  • During off-peak hours, the solar panels charge the batteries, and any excess solar energy is used to power your home. When your home consumes more power than your solar panels can produce, electricity is imported from the utility grid.

• Full Backup: Keeps your batteries fully charged so you are always prepared for a potential power outage.

  • When the sun is shining, the solar panels charge the batteries. Any excess solar energy powers your home; the rest is exported to the utility grid. Electricity is imported from the utility grid when your home needs more power than your solar panels can produce. 

  • When it is not sunny, your home uses electricity from the utility grid. Your batteries power your home only when the utility grid is not available.

• AI Optimization: Maximizes your savings based on electricity rates, consumption patterns, and expected solar production.

  • The AI-based optimization profile forecasts solar production and home consumption and uses solar system configuration, electricity rates, and other system settings to generate more value for system owners by maximizing financial savings. 

  • As an example, during off-peak hours with low import and export rates and higher solar production than home consumption, AI Optimization maximizes energy independence by prioritizing use of solar power in the home and sending excess solar energy to the battery before exporting additional excess solar to the grid. 

  • During peak hours, with high import rates and export rates that are even higher than the import rates, the system optimizes savings by discharging the battery at maximum power to the home and exporting excess energy to the grid. In addition, any available solar energy is exported to the grid to help maximize export credits. 

  • In addition to the parameters mentioned above, other optimization scenarios are also used if the AI Optimization profile is selected.