What are tips for handling files and documents in operations?

The subtasks in Operations allow users to upload, generate, or review documents and files if they are included in the subtask. Re-sign subtasks can also be used to support change orders / re-signs of contracts related to the job.

Upload subtasks

Subtasks that support upload allow users to upload files that might be required for review. Here is an example of a task with an upload Utility Bill(s) subtask.

When you click the blue “Upload” button a file picker window will open where you can search for and select the files you want to attach.

Rename a file

To rename an uploaded file, use the kebab (3 horizontal dots), and select “Rename” next to the pencil icon. A text box will appear - rename as desired and select the checkmark to the right of the text box.

 

Archive a file

Via the same kebab menu discussed above, users can also archive any files that were uploaded in error. Simply select the “Archive” option and the file will no longer populate on within that specific subtask.

Download all files

For subtasks with multiple files uploaded, users have the option to download all associated files. Select the blue “Download All” button and all uploaded files will be simultaneously downloaded in a zip file.

 

Generate & send documents

Some subtasks allow users to generate a document. After generation, download or send the document for e-sign. When a document is sent for e-sign, a modal confirming the document and recipient will populate.

 

This feature is useful for agreements further down the line in the sales process as well as for change orders. 

 

Document history

For subtasks that support document generation and e-signature, users can click to view the document history. Toggle to view the comment feed on the task to see what actions have been taken along with any comments left.

Re-sign tasks

Re-sign tasks allow users to regenerate a contract using updated quote information. Select a different quote to use for the re-sign document as long as it is for the same financing product. Learn more here.

 

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