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GEXA Energy's Battery Benefits Product

GEXA Energy's Battery Benefits Product

Owned by Rafael Gonzalez
Last updated: Dec 06, 2024
3 min read

Background: A recent marketing email from EverBright was sent to homeowners who are also GEXA Energy customers, encouraging them to enroll in the GEXA Energy’s Battery Benefits Product. So this article will guide you if you receive any questions or feedback from homeowners about it.

Support Agents should not be providing In Depth details about Gexa Energy’s Product

Ensure Homeowners are reassured and directed to Gexa Energy for accurate Information

 

Reference of the Email sent by EverBright:

 

image-20241206-160022.png

 

Purpose of the Product:

  • Gexa Energy is offering a program to help homeowners get more out of their solar and battery system

  • By joining, customers earn money for letting GEXA manage their battery during peak energy demand, and they also get other benefits like backup power during storms

Benefits of the GEXA Energy Battery Benefits Product:

 

  • Earn 1:1 Energy credit for any excess energy exported to the grid. Receive a $50 Monthly bill credit when allowing gexa to remotely manage your battery

If your solar system produces extra energy that you dont use, GEXA will give you credit for every unit of energy you send to the grid, This credit can help reduce your energy bill. On top of that; if you let GEXA manage your battery, they will pay you $50 each month, for example, if your energy bill is $100, the $50 credit would cut it in half

 

  • Batteries are fully chaged in advance of anticipated inclement weather

 

  • Monitor Battery performance via the GEXA app, override events, and batteries are never discharged below 20%

Frequently Asked Questions (FAQs)

 

What does this program really do for me?

“This program helps you save money by paying you for the energy your solar system generates. Gexa manages your battery to support the energy grid, and in return, you get $50 off your bill each month. You also get peace of mind knowing your battery will always be ready before storms and that you stay in control through their app”

 

Who should I contact for enrollment or further assistance?

“You should contact GEXA Energy directly for enrolment and detailed information about the product”

 

Can Everbright enroll customers in the program?

“No, Enrollment is managed entirely by Gexa Energy”