Support - Product Points of Contact + Bug Assignment

This article outlines Product and Engineering Domain Ownership. Please use this document going forward on requesting product insight and bug assignment.

When you receive a support ticket and you need additional insight, determine the domain of impact. Please tag the PM lead in the ticket (and CC any relevant parties as done today) or send them a slack. If you have any questions on domain, please tag @Tim Marchese for context.

As a reminder, please create bug tickets to handoff the details, issues, and information from the support ticket including a URL, DAL checks, etc when you need support from Product.

Domain/Project Phase	Agile Team	PM Lead

Domain/Project Phase	Agile Team	PM Lead
Address	Channel4News	Lisa Notier
Contact	Ghostbusters	Amrit Goyal
Usage	Channel4News	Lisa Notier
Project	Channel4News	Lisa Notier
Quote, Incentives, Pricing	Ghostbusters	Amrit Goyal
Proposal	Tune Squad	Lauren Ravert
Qualification, Credit, Title	TMNT	Colin Reed
Contracts	TMNT	Colin Reed
Ops, Deal Processing	TMNT	Colin Reed
Payments, Settings: Integrations	Guardians of the Galaxy	John Kilfoil
Permissions	Ghostbusters	Amrit Goyal
Data Warehouse (Helios)	Goonies	John Liska
Data Pipelines	Goonies	John Liska
Pipelines Page (GoEverBright)	Goonies	Kira Gaza
In-App Reporting	Goonies	Kira Gaza
Settings: User, Org, Quote, Assignment, CRM, Configuration Settings (product, lookup tables, docs)	Ghostbusters	Amrit Goyal
Configuration Settings (Ops workflow, Milestones& Tasks, Qualification)	TMNT	Colin Reed
Settings: Usage, Project	Channel4News	Lisa Notier
Settings: Proposal, Workflow	Tune Squad	Lauren Ravert
Settings: Contract, Operations	TMNT	Colin Reed
MyEverBright	Thundercats	Ryan Izuno
NE360	Watchmen	Shriniwas Rao
Production + Storage Modelling, Shading	Channel4News	Shriniwas Rao
Launch, HO Servicing	Thundercats	Leeyen Rogers