Processing a Connecticut (CT) HIS Entry Ticket

Background: In Connecticut, we are required to have our own Home Improvement Contractor’s License, and this license must be connected to our Sales Reps HIS License. As a result, a new form has been created so that we can request this HIS License to be added from there instead of making changes anywhere else.

ONLY Agents are allowed to access this platform to submit a new HIS request.

Sales Representative or Installers CANNOT add themselves via this CT Portal

Step	Action	Reference Image

Step	Action	Reference Image
1-	Access the following Link: (Click Here) Username: EverBright Password: Everbright1! Click Log In
2-	Scroll Down and Click on “Supervision Authorization”
3-	Click on “Start” Then click on “Add”
4-	Enter the Sales Rep’s Name and Click Submit
5-	Click on “Detail” Then; Verify if the HIS License Status is Active and has an Expiration date in the future
6-	If the license number is “Active” Close the Pop-pop box and click “Add” Then Change the “Status” to “Active” and Choose Today’s date Below Finally, Click on “Close and Save”
6-	If License Number is “Inactive” or “Lapsed”: Reject the ticket and notify the installer that the sales representative does not have an active HIS License to link

Repeat these steps as necessary. Once all reps have been added, click “Finish” and Stop

Installer Knowledge Base

Processing a Connecticut (CT) HIS Entry Ticket

Analytics

If the license number is “Active”

If License Number is “Inactive” or “Lapsed”:

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