Confluence
Spaces
Apps
Templates
Create
Installer Knowledge Base
All content
Space settings
Shortcuts
Troubleshooting and Workaround articles
Troubleshooting and Workaround articles
Ā This trigger is hidden
JIRA reports
JIRA reports
Ā This trigger is hidden
Content
Results will update as you type.
Overview
Address
Contact
Usage
Project
Quote
Proposal
Qualification
Contracts
Operations
Pipelines
Reports
Settings
Channel Management Tools
Sales Training Videos
Account
API
EverBright in Spanish
Support Wiki Home (Internal)
EverBright Basics
Support Agent Training
Everbright Homeowner Support
EverBright Installer Support
ā¢
Contact Phase
Usage Phase
Project Phase
Quote Phase
Contract Phase
Qualification Phase
Operations Phase
Channel Partners
Org Specific Settings/Updates
EB Onboarding
Design Desk
ā¢
How to Access Design Desk Jira Project
ā¢
How to create an end-to-end service desk job
Common Errors and Blocks
ā¢
Installer Reporting Feature
ā¢
Support - Product Points of Contact + Bug Assignment
ā¢
CA Rate Escalator Update
Spanish Launch Installer Support
ā¢
Blank HIC Request
ā¢
Testing in Onboard
ā¢
How to view financing products available to an installer
ā¢
Sustainable Community Network ProgramĀ (SCN)
ā¢
Processing a Connecticut (CT) HIS Entry Ticket
ā¢
Code of conduct - Attestation
ā¢
Credit Application Status
ā¢
Adjusting Address Pin Manually
ā¢
Reporting Tool (Engine)
ā¢
M3 Setoffs Resumption
ā¢
How do I look up an existing lead or search jobs?
EverBright Platform Tools/Integrations
ā¢
Timeouts
ā¢
IL SREC Calculation - Deal Walkthrough
ā¢
DLs and Shared Mailboxes (Outlook)
ā¢
How do I know which pricing is active on partner account?
ā¢
Copy of EverBright Contract / Ops-Phase Problem Solver
ā¢
Troubleshooting Techniques - Pull Job
How-to articles
ā¢
EverBright Jira Users (Internal Use Only)
ā¢
EverBright Internal Training
ā¢
Interconnection Agreement Handling
ā¢
How to handle Block/Unblock Engine Users Requests
Admin Support and Troubleshooting
Supervisor Support
ā¢
Knowledge Base Site Tree
ā¢
Marketplace Partnership Videos
ā¢
Create Training Tickets
ā¢
Using the DAL to Troubleshoot Support Issues
ā¢
Acronyms, Anacronyms, Abbreviations, Solar & EverBright Terms
ā¢
Elevating a chat or phone call to email (CRM Lite)
ā¢
Local Tax Documentation Request
A&A DRAFTING PROCESS (INTERNAL USE ONLY)
Blogs
Youāre viewing this with anonymous access, so some content might be blocked.
Close
Installer Knowledge Base
/
Design Desk
Design Desk
annelouise
Deanna Collia
Owned by
annelouise
Last updated:
Mar 09, 2023
by
Deanna Collia
Loading data...
Ā
{"serverDuration": 11, "requestCorrelationId": "22661ba8f3674544991709de59883cb3"}