Default vs. Custom notification settings

Overview:

In Sept 2022, EverBright launched “default” notifications for active users of EverBright approved orgs. These new default settings are meant to keep users informed on changes to project status and tasks. 

The default settings send the appropriate notifications based on the user’s role and permissions, so they can stay on track with all of their projects and tasks. We hope that they keep these new notifications, but if they want to receive fewer emails, they can update their settings.

 Issue: Although we notified people of the change via email, they may be surprised to be getting more emails from the platform than they usually do.

If they’re not happy with the new settings, they can easily revert to custom notifications.

This knowledge base article will show them how: How do I change what email notifications I receive for jobs?   

Canned messaging:

We recently launched default notifications based on your user role and permissions to help keep you up to date on the status of projects and tasks. You can make changes to your notification preferences by customizing them in your platform settings. Here’s how: How do I change what email notifications I receive for jobs?   

Customized notifications can be updated or reverted back to ‘default’ settings at any time.

Hope that helps! Let me know if you have any questions.

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