Run Credit with Co-Applicant

Background: Some installers/sales representatives failed to add a co-applicant when running credit. If they need to add a co-applicant to a solar financing workflow already in progress, follow the instructions below to complete the process.

Step 1: Access the Contact Phase

1. Log into the platform and open the specific project workflow for which you want to add the co-applicant.

2. Navigate to the Contact Phase of the workflow.

Step 2: Add the Co-Applicant as a New Contact

1. In the top-right corner of the screen, click the “+ New Contact” button.

   • This will open the form to add a new contact.

2. Enter the co-applicant’s contact information:

   • Full Name

   • Email Address

   • Phone Number

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Step 3: Move to the Qualification Phase

1. After adding the co-applicant's contact information, move to the Qualification Phase of the workflow.

Step 4: Cancel the Initial Qualification (If Already Submitted)

1. If you have already submitted the credit application without a co-signer, you will need to cancel the previous qualification:

   • Click on the "Action" button at the top of the Qualification Phase.

   • Select the "Cancel Run Pre-Qual" option from the dropdown.

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Step 5: Start the New Qualification Process

1. Once the previous qualification is canceled, start the new qualification process by:

   • Clicking on the “Action” button again.

   • Select the “Run Pre-Qual” option.

Step 6: Enter Applicant Information

1. The name of the property owner may automatically populate in the name field. Double-check this information for accuracy.

2. Fill out the credit application with the primary applicant’s details as you normally would (address, income, etc.).

Step 7: Add Co-Applicant Information

1. Scroll to the bottom of the credit application form.

2. Toggle the “Applying with a Co-Applicant” switch to "on."

   • This will open fields to enter the co-applicant’s information.

3. Enter the co-applicant’s details, including:

   • Name

   • Email address (must be unique)

   • Social Security Number (SSN)

4. Both the primary applicant and the co-applicant must be listed on the home title for the application to proceed.

Step 8: Submit the Application

1. Once all the information for both the primary applicant and co-applicant is filled out, submit the credit application.

2. The system will process the information, and once approved, both applicants will be included in the financing arrangement.

Step 9: Add Both Applicants to the Agreement

1. After the credit application is approved, proceed to the Contract Phase of the workflow.

2. Ensure that both the primary applicant and co-applicant are added as signees to the contract:

   • Open the contract details.

   • Add both the primary applicant and the co-applicant as signees.

   • Ensure both parties use their unique email addresses to sign the agreement.