Installer Communication - Exceeded cost / Watt RIC restrictions

Background:

Restrictions where updated within the EB Platform which prevent RIC transactions from being entered into the platform if they exceed an install cost of $5.50 / Watt for Solar or $9.00 / Watt for Solar + Storage.

Issue:

Customer Support is receiving complaints from installers that this will hurt their business as they are not able to enter certain adders.

Script:

Our current financial products are for solar and solar plus storage projects only, as contemplated by our master installer agreement. Our caps on cost per watt include some room to add some minor adders needed to complete such projects, but eliminate the ability to add major scope to the financed project. We are currently working to expand our available products to include ones that allow additional scope, at which time we can update our master agreement, so stay tuned.

Also note that the price per watt caps are set on the install cost, not the amount financed.

Let me know if you have any questions,