How to Revert a Project (Engine)
Background: There may be occasions when a sales representative or installer modifies a project during the project phase and needs to revert to the original version. This could occur due to an unintentional change or when a system details update is required, even if “there have been no changes since the initial quote”.
This SOP offers guidance on effectively troubleshooting and restoring the original version.
Do NOT make any change on behalf of the Sales Rep/Installer unless you confirm they have access to this specific project phase
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Once Reverted the project will go back to the original or previous status and the current project will be overwritten